Terms and Condition
TERMS AND CONDITION
Terms and Conditions
GATEIIT – Indian Institute of Tutorials (Bengaluru)
Welcome to Gate Indian Institute of Tutorials (GATEIIT) (“we,” “us,” or “our”). By accessing our website, enrolling in any of our programs, or using our services (offline/online/hybrid/video lectures), you agree to be bound by the following Terms and Conditions. These Terms govern your interaction with GATEIIT and outline the rights and responsibilities of students, parents/guardians, and the institution.
1. General Terms
1.1 GATEIIT offers offline and online personalized coaching through a structured, target-oriented syllabus. Test series, assignments, and study modules are provided as per the institution’s curriculum design.
1.2 Admission is deemed valid only upon receipt of full fees and completed documentation.
1.3 Students are expected to possess the basic level of subject knowledge relevant to the course and must be prepared for advanced-level teaching aimed at competitive examinations.
2. Institutional Responsibility & Limitations
2.1 GATEIIT provides coaching based on research and academic experience but does not guarantee results, ranks, or exam success.
2.2 The institution may suggest or distribute study materials sourced from third-party vendors or publishers, subject to availability.
2.3 GATEIIT reserves the right to offer or withdraw promotional offers without notice. Students must verify the current applicable offers with the admission counselor or center manager before enrollment.
2.4 In case of exam date changes, regulatory updates, or unforeseen schedule disruptions, GATEIIT is not liable for refund or class rescheduling. Students are responsible for tracking such changes.
3. Personal & Individual Classes
3.1 Personal (1-on-1) coaching will be provided upon specific requests, subject to availability. GATEIIT holds full discretion in assigning personal or combined batches for pedagogical effectiveness.
4. Code of Conduct & Student Discipline
4.1 Students are expected to maintain discipline, punctuality, and ethical conduct. Any form of misconduct may lead to expulsion without a refund.
4.2 Students must maintain at least 90% attendance to be eligible for full academic support and feedback.
4.3 Repetition of classes/topics is subject to the discretion of faculty and will only be considered upon written request.
4.4 Possession or use of mobile phones, smartwatches, or distracting digital gadgets is prohibited within the premises.
4.5 Any involvement in political, anti-social, or ragging-related activities will result in immediate dismissal.
4.6 Damaging institute property or misbehaving with staff will lead to termination of admission and forfeiture of the entire fee.
5. Parent/Guardian Responsibility
5.1 Students under 18 must be accompanied by a parent/guardian during admission.
5.2 Parents must ensure their ward behaves responsibly and cooperates with GATEIIT’s academic and disciplinary policies.
5.3 Students leaving the course midway, for any reason including transfer, personal/medical issues, or college admission, are not eligible for a refund.
6. Institutional Rights
6.1 GATEIIT reserves the right to change or update these Terms & Conditions at any time.
6.2 The institution may modify course content, faculty assignments, batch timings, syllabus structure, or delivery mode with or without prior notice.
6.3 GATEIIT may reject or cancel a student’s admission based on false documentation, misconduct, or fee default.
6.4 In case of cheque payment, admission is considered valid only after successful clearance.
6.5 Management holds full discretion in faculty replacement and may take up to 15 days to appoint a substitute.
6.6 The institution is not liable for failed online payment transactions or associated bank gateway errors.
7. Study Material & Courses
7.1 Study material may vary based on the student’s selected course, academic level, or special requests.
7.2 Delivery of printed materials is subject to availability and logistics.
7.3 Crash courses are designed to cover important topics, not the entire syllabus. Students are advised to consult the academic coordinator for details.
8. Fee & Financial Terms
8.1 A non-refundable registration fee of 35% is charged at the time of admission.
8.2 All course fees are strictly non-refundable and non-transferable, regardless of withdrawal, cancellation, absenteeism, or partial attendance.
8.3 Any statutory taxes or government charges (e.g., GST) must be borne by the student/parent and are non-refundable.
8.4 Fee adjustments or refunds will not be entertained under Force Majeure events (e.g., pandemic, war, natural disasters, government action, or civil unrest).
8.5 GATEIIT offers assistance to outstation students for accommodation or personal concerns on a welfare basis during working hours and upon written request.
9. Online Learning & Technical Use
9.1 Online class access is subject to system maintenance, version upgrades, and platform availability.
9.2 GATEIIT ensures best-effort delivery but is not liable for student-side connectivity issues.
9.3 Students must comply with responsible use of online platforms and not engage in piracy, sharing, or recording of content.
9.4 Legal action will be pursued in cases of unauthorized duplication, misuse of content, or breach of digital access terms.
10. Contact Hours & Support
- Office Hours: Monday to Friday, 10:00 AM – 6:00 PM
- Query Assistance: 11:00 AM – 5:00 PM only
- Official Contact Numbers: 8884416153, 8884416125
- Email Support: support@gateiit.com
11. Legal Jurisdiction
All legal matters, disputes, or claims related to fees, admissions, services, or academic disputes shall fall under the exclusive jurisdiction of courts located in Bengaluru, Karnataka, irrespective of the student’s place of residence or learning mode (online/offline).
12. Final Declaration
Upon payment of fees or accessing our services, students/parents are deemed to have read, understood, and agreed to these Terms & Conditions in full. GATEIIT reserves the right to amend these policies from time to time, and continued use of services implies consent to updated terms.